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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Measha

Measha

November 4, 2024

5  out of  5
rating by Measha
"Angel Mitchell is truly my favorite person! She makes everything easy, affordable, and is incredibly knowledgeable. She always provides the best information and education she has to offer, going above and beyond to ensure I receive the best policy at the best price. She’s just overall amazing!"
We responded:
"Thank you so much for sharing your experience with Angel Mitchell! It's fantastic to hear that she makes everything easy and affordable while providing such knowledgeable service. Going above and beyond to ensure you receive the right policy at the right price is what we strive for. Angel truly appreciates your kind words and is thrilled to have made a positive impact on your insurance experience!"
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Helen Hart

November 1, 2024

5  out of  5
rating by Helen Hart
"Every time I called to talk to somebody from State Farm they gave me good conversation and they explained everything that I needed to know about my situation"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that every conversation was informative and helpful. We're always here to make sure you have all the information you need about your situation."
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Tim Holifield

November 1, 2024

5  out of  5
rating by Tim Holifield
"Angel and Jenn are amazing to work with!"
We responded:
"Angel and Jenn truly appreciate your kind words! It's wonderful to hear that you had such a positive experience working with them."
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Debra F

October 22, 2024

5  out of  5
rating by Debra F
"I cannot say enough great things about this office. I highly recommend them for all your Ins needs. Sara & Jenn are so helpful, they are the BEST."
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that Sara and Jenn were able to assist you so effectively. Your satisfaction is our top priority, and we appreciate your support!"
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Marcia Stewart

October 10, 2024

5  out of  5
rating by Marcia Stewart
"Matt Pitts Agency is the best! The customer service is top notch! The ladies in this office have been so amazing to work with! I have had the pleasure to work with this office for almost a year and they have always provided above and beyond customer service. Aside from the excellent customer service, I have been able to get the best rates for my premiums. I am happy I switched to State Farm! :)"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that you've had such a positive experience with our office. It's fantastic to know that our team has been able to provide you with excellent customer service and competitive rates. We're happy you made the switch to State Farm and look forward to continuing to serve you!"
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Joycelyn McCoy

October 2, 2024

5  out of  5
rating by Joycelyn McCoy
"Matt Pitts has an awesome staff ! Very friendly and knowledgeable!"
We responded:
"Thank you so much for your kind words, Joycelyn! We're delighted to hear that you found our staff friendly and knowledgeable. Your feedback means a lot to us!"
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Rashad Smith

September 25, 2024

5  out of  5
rating by Rashad Smith
"Angel went above and beyond to meet our needs for insurance for our home and business. She created a binder with all our individual coverages. This is truly exceptional customer service!"
We responded:
"Thank you so much for sharing your experience! Angel's dedication to providing exceptional service and attention to detail is truly appreciated. We're delighted to hear that she was able to meet your insurance needs for both your home and business. Your satisfaction is our top priority!"
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Akimba Johnson

September 19, 2024

5  out of  5
rating by Akimba Johnson
"Angel was an Angel. She helped me with everything from a quote on my Homeowners insurance to auto insurance. She found me rates that were significantly lower than what I had been paying with more coverage. She made sure that I completely understood EVERYTHING and any questions that I had for her she answered in the most knowledgeable way. I would definitely recommend 10 out of 10 service."
We responded:
"Thank you so much for sharing your experience, Akimba! It's fantastic to hear that Angel was able to assist you so thoroughly with both your homeowners and auto insurance needs. We're delighted that you found the rates and coverage to be a great fit. Your recommendation means a lot to us!"
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Felecia Abram

September 13, 2024

5  out of  5
rating by Felecia Abram
"My husband and I were frustrated with our current auto and homeowners insurance rates. We decided to give State Farm a try. The best decision we made. I spoke to Angel Mitchell in the Brandon Office. She was friendly and professional. She quoted a rate that was affordable for us. We are so satisfied with the service we received."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that you and your husband found our rates affordable and that Angel provided friendly and professional service. We're delighted that you're satisfied with the service you received!"
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Kevin Edmonds

September 12, 2024

5  out of  5
rating by Kevin Edmonds
"Angel was very helpful in getting my policies moved from out of state and checked to make sure we had everything we needed. Good communication and I would recommend this team."
We responded:
"Thank you for sharing your experience, Kevin! Angel is dedicated to making transitions as smooth as possible, and it's great to hear that everything went well with your policy move. We appreciate your recommendation and look forward to continuing to serve you!"
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Marie Drones

September 6, 2024

5  out of  5
rating by Marie Drones
"I love StateFarm! Angel is the best. She returns calls whenever I have issues and the prices are incredible! Highly recommend!"
We responded:
"Thank you so much for your kind words, Marie! Angel is dedicated to providing excellent service and it's fantastic to hear that she has been so helpful. We're glad you're happy with our prices and appreciate your recommendation!"
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Devan Mcfarland

August 31, 2024

5  out of  5
rating by Devan Mcfarland
"Customer service is 100%. Angel is great to work with!"
We responded:
"Thank you so much for your kind words! It's fantastic to hear that Angel has made your experience a positive one. We appreciate your support and look forward to continuing to serve you!"
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Elizabeth Harrison

August 23, 2024

5  out of  5
rating by Elizabeth Harrison
"I worked with Jenn ellis on a couple policy, she was very knowledgeable and helpful through the entire process.. she is a very pleasant person to talk with at State Farm"
We responded:
"Thank you so much for sharing your experience with Jenn Ellis! It's wonderful to hear that she was knowledgeable and helpful throughout the process. We're delighted to know you found her pleasant to talk with. Your feedback is greatly appreciated!"
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Mary Carolyn Webb

August 23, 2024

5  out of  5
rating by Mary Carolyn Webb
"I have had great experiences working with this agency! So good that I have referred multiple friends and family! Jenn Ellis Moore has been a pleasure to work with and always takes the time to explain things, as “insurance terms” are foreign to me! Thank you to Matt, Jenn, and the rest of your staff, for representing our community in a beautiful light!!"
We responded:
"Thank you so much for your kind words and for referring your friends and family! It's wonderful to hear that Jenn has been able to make the complexities of insurance more understandable for you. We truly appreciate your support and are delighted to serve such a fantastic community!"
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Tyler Fortenberry

August 23, 2024

5  out of  5
rating by Tyler Fortenberry
"Great customer service! Love working with Jenn and Matt Pitts!"
We responded:
"Thank you so much, Tyler! It's fantastic to hear that you love working with Jenn and me. We appreciate your kind words and look forward to continuing to provide great customer service!"
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Kimberly Hobson

July 29, 2024

5  out of  5
rating by Kimberly Hobson
"Sara and Angel were absolutely wonderful. They were very helpful with providing me the information I needed in order to get my vehicle repaired. When I contacted them about things that didn’t seem to be going right, they actually reached out to the repair shop on my behalf to make sure things were being done correctly. I really appreciate Angel and Sara, without them I’m sure the process would have been a serious problem!!"
We responded:
"Thank you so much for sharing your experience! It's fantastic to hear that Sara and Angel were able to assist you and ensure everything went smoothly with your vehicle repair. Your appreciation means a lot to us, and we're delighted to have been able to help!"
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Tamoria Nichols

July 26, 2024

5  out of  5
rating by Tamoria Nichols
"Was very kind and friendly. And not only that made sure all my concerns were answered"
We responded:
"Thank you for sharing your positive experience with us, Tamoria! We're glad to hear that our team was kind, friendly, and able to address all your concerns. Your satisfaction is our top priority!"
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Logan Smith

July 23, 2024

5  out of  5
rating by Logan Smith
"Everyone is always so nice and helpful whenever I need anything. They’re all down-to-earth, and I always feel comfortable asking questions."
We responded:
"Thank you so much for your kind words, Logan! We're thrilled to hear that you feel comfortable and supported by our team. Your satisfaction is our top priority, and we appreciate your trust in us!"
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born southern

July 15, 2024

5  out of  5
rating by born southern
"I have been so pleased with this office. They cover everything I own. Great to work with and answer all my crazy questions"
We responded:
"Thank you for the great review. We are so happy to help you with all your Insurance needs."
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Rebecca Romine

July 15, 2024

5  out of  5
rating by Rebecca Romine
"I’ve been a customer for over two years. I’ve worked with both Angel and Jenn, and both have made my insurance processes easy to understand and complete. When I swapped to State Farm, I saved over $90 a month on my auto insurance. I just bought a new car and Jenn helped me remove my old car and add my new one with no hassle at all."
We responded:
"Thank you for sharing your positive experience, Rebecca! We're thrilled to hear that both Angel and Jenn have provided you with excellent service. It's great to know that we could help you save on your auto insurance and make the process of adding your new car seamless. We appreciate your loyalty and look forward to continuing to assist you with your insurance needs."
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Jessie Buchanan

July 12, 2024

5  out of  5
rating by Jessie Buchanan
"Great service. Called her at 9a on a Friday and had quotes by 9:15. 10/10 recommend"
We responded:
"Thank you for the glowing review, Jessie! We're thrilled to hear that you had such a positive experience with our quick service. We appreciate your recommendation and look forward to assisting you in the future."
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Charles Holden

July 11, 2024

5  out of  5
rating by Charles Holden
"I recently had to file a claim with State Farm, and I am extremely satisfied with the service I received. From the moment I contacted them, their team was professional, courteous, and efficient. They guided me through the entire process, ensuring I understood each step and what to expect. Sara and her team professional and courteous. Thank you for all your help!"
We responded:
"Thank you for sharing your positive experience with us, Charles! We are thrilled to hear that Sara and our team provided you with professional and efficient service throughout your claim process. We appreciate your kind words and thank you for choosing Matt Pitts - State Farm Insurance Agent."
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William Dillon

June 24, 2024

5  out of  5
rating by William Dillon
"Everyone at the office is great!! They are willing to go out of their way to help you out"
We responded:
"Thank you for your kind words, William! We're thrilled to hear that our team went above and beyond to assist you. We appreciate your feedback and look forward to continuing to provide excellent service."
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Blink Investigations

June 20, 2024

5  out of  5
rating by Blink Investigations
"Sara was absolutely great and very pleasant."
We responded:
"Thank you for the kind words about Sara! We're glad to hear that she provided you with great service. If you need anything else, feel free to reach out."
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mike evans

June 19, 2024

5  out of  5
rating by mike evans
"HATS OFF TO ANGEL MITCHELL. VERY PLEASENT, VERY PATIENT BUT MOST IMPORTANTLY VERY HELPFUL. THANKS AGAIN ANGEL!"
We responded:
"Thank you for recognizing Angel's exceptional service, Mike! We're thrilled to hear that she was pleasant, patient, and helpful. We appreciate your feedback and look forward to assisting you in the future."