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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of D. Norwood

D. Norwood

March 20, 2026

5  out of  5
rating by D. Norwood
"I called to get a quote and Mandi helped me without hesitation. She emailed me several to choose from and answered all my questions and concerns. Im satisfied with the policy I chose and grateful for the customer service I received."
We responded:
"Thank you, D. Norwood, for sharing your experience. It's wonderful to hear that Mandi was able to assist you promptly and provide the information you needed. We're glad you're satisfied with your policy choice and appreciate your kind words about our customer service. Your feedback is invaluable to us."
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Corey Langley

March 18, 2026

5  out of  5
rating by Corey Langley
"Sara is awesome! She very quick on getting you what you need and taking the extra time to ensure shes giving you the most accurate quote on your insurance needs. She is very professional and I look forward to speaking with her again. Thank you Sara!"
We responded:
"Thank you, Corey, for sharing your experience with Sara. It's great to hear that she was quick and thorough in providing you with an accurate quote. Your feedback is appreciated, and we're glad to know you're looking forward to future interactions."
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Jasmine Davis- Mann

March 18, 2026

5  out of  5
rating by Jasmine Davis- Mann
"I truly enjoy working with my State Farm team. They make you feel like family, and their genuine care means a lot to me. I've been a client for many years, and State Farm will always be my choice for myself and my family. A big thank you to Angel and Sara—you both are exceptional!"
We responded:
"Thank you so much, Jasmine, for sharing your wonderful experience with us. It's fantastic to hear that you feel like part of the family and that our team's genuine care has made a positive impact. Angel and Sara will be delighted to know they've been exceptional in assisting you. We're grateful for your loyalty over the years and are honored to be your choice for auto insurance."
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Mary Lirette

March 14, 2026

5  out of  5
rating by Mary Lirette
"Allison is wonderful and very helpful at assisting me with my auto insurance needs!"
We responded:
"Thank you, Mary, for sharing your experience with us. It's great to hear that Allison was able to assist you so effectively with your auto insurance needs. Your feedback is truly appreciated, and we're glad to have you as a valued customer."
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Keith Smith

March 13, 2026

3  out of  5
rating by Keith Smith
"I have been with State Farm for 55 years. Matt is my third agent. His staff are great professionals, especially Allison who puts a genuine personal touch to everything she does and treats you like every customer desires to be treated. I would recommend Matt and his team to anyone."
We responded:
"Thank you for sharing your feedback and for being a loyal State Farm customer for 55 years. It's wonderful to hear that you've had positive experiences with our team, especially with Allison's personal touch. We appreciate your recommendation and are committed to continuously improving our services to better meet your needs. If there's anything specific we can do to enhance your experience, please let us know. Your input is invaluable to us."
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Toni Kersh

March 6, 2026

5  out of  5
rating by Toni Kersh
"The staff stayed on top of things calling and texting to ensure a smooth process."
We responded:
"Thank you, Toni, for sharing your experience. It's great to hear that our team's efforts in keeping communication clear and consistent made the process smooth for you. Your feedback is truly appreciated and motivates us to continue providing excellent service."
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John Watts

March 5, 2026

5  out of  5
rating by John Watts
"Sara is the best. Awesome service. Tons of help and questions answered. Veteran owned."
We responded:
"Thank you, John, for sharing your positive experience with Sara. It's wonderful to hear that she provided you with excellent service and was able to assist with all your questions. We truly appreciate your support and recognition of our veteran-owned business. Your feedback means a lot to us."
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pj thompson

March 2, 2026

5  out of  5
rating by pj thompson
"I've been impressed by their personable and prompt attention to our insurance needs. Their support and attention to detail is commendable. Their agents have been very patient when I've had numerous questions. They have always been very responsive when I've had a claim."
We responded:
"PJ. Thank you for taking the time to share your experience with our team. It is a pleasure to work with you and assist you with all your Insurance needs."
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Carl Bain

March 2, 2026

5  out of  5
rating by Carl Bain
"Sara Ballard is a pleasure to work with!"
We responded:
"Thank you, Carl, for sharing your positive experience with Sara Ballard. It's wonderful to hear that she has made working with us a pleasure. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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William Dillon

February 19, 2026

5  out of  5
rating by William Dillon
"Everyone at the office is great!! They are willing to go out of their way to help you out"
We responded:
"Thank you for your kind words, William! We're thrilled to hear that our team went above and beyond to assist you. We appreciate your feedback and look forward to continuing to provide excellent service."
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Josh Hattenstein

February 18, 2026

5  out of  5
rating by Josh Hattenstein
"Angel is always very helpful and quick to assist me with anything I need."
We responded:
"Thank you, Josh, for sharing your positive experience. It's great to hear that Angel has been helpful and quick to assist with your needs. Your feedback is greatly appreciated, and we're glad to know you're satisfied with our service. If there's anything else you need, feel free to reach out."
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Brooke DePoyster

February 13, 2026

5  out of  5
rating by Brooke DePoyster
"Sarah has been so helpful helping me with a car accident that wasn’t my fault and has went above and beyond in telling me what I need to do."
We responded:
"Thank you, Brooke, for sharing your experience. It's wonderful to hear that Sarah has been so helpful and supportive during such a challenging time. We strive to provide the best assistance possible, and it's great to know Sarah went above and beyond to guide you through the process. Your feedback is greatly appreciated."
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Carlen Cain

February 10, 2026

5  out of  5
rating by Carlen Cain
"Sarah was extremely helpful in advising me in what to do. I had an car accident that was not my fault. Thank you so much Sarah. I appreciate you!"
We responded:
"Thank you, Carlen, for sharing your experience. It's wonderful to hear that Sarah was able to provide the guidance you needed after your car accident. We appreciate your kind words and are glad to know you felt supported during this time. Your feedback means a lot to us."
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Chris

December 17, 2025

5  out of  5
rating by Chris
"Angel Mitchell was very nice and was very easy to work with. She took very good care of me on my vehicle insurance."
We responded:
"Thank you, Chris, for sharing your experience with Angel. It's wonderful to hear that she made the process easy and took great care of your vehicle insurance needs. Your feedback is greatly appreciated, and we're glad to know you had a positive experience."
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Shalundra Anderson

December 11, 2025

5  out of  5
rating by Shalundra Anderson
"Allison was an awesome agent, friendly and worked our quotes up extremely fast."
We responded:
"Thank you, Shalundra, for sharing your experience. It's wonderful to hear that Allison provided you with friendly and efficient service. We appreciate your feedback and are delighted to know that you had a positive experience with us. Your satisfaction is our priority, and we're here to assist you with any future needs."
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Arlano Aquino

November 1, 2025

5  out of  5
rating by Arlano Aquino
"The staff members are friendly and prompt to respond"
We responded:
"Thank you, Arlano, for sharing your positive experience with us. We're delighted to hear that our team was friendly and prompt in responding to your needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
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Russell McAllister

October 24, 2025

5  out of  5
rating by Russell McAllister
"Awesome people to deal with regards to claims and policy questions always ready to answer and provide helpful insight and information"
We responded:
"Thank you, Russell, for sharing your positive experience with us. We're glad to hear that our team has been helpful with your claims and policy questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Brian Averett

October 23, 2025

5  out of  5
rating by Brian Averett
"Sara was great"
We responded:
"Thank you, Brian, for sharing your feedback. It's wonderful to hear that Sara provided you with such a positive experience. Your satisfaction is important to us, and we're glad to know we're meeting your expectations. If there's anything else we can assist you with, feel free to reach out."
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Randy E

September 28, 2025

5  out of  5
rating by Randy E
"Highly recommend for all of your insurance questions or needs."
We responded:
"Thank you, Randy, for your kind words and recommendation. It's wonderful to hear that we could assist with your insurance questions and needs. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Profile photo of Walter Martin

Walter Martin

September 16, 2025

5  out of  5
rating by Walter Martin
"Allison was great in assessing our needs and providing us with the best products for my family."
We responded:
"Thank you, Walter, for sharing your positive experience with us. It's wonderful to hear that Allison was able to assess your needs effectively and provide the best products for your family. Your feedback is greatly appreciated, and we're delighted to know you had such a satisfactory experience."
Profile photo of Monte Chapman

Monte Chapman

August 29, 2025

5  out of  5
rating by Monte Chapman
"Everyone that I have spoken with has been very helpful and professional. Thank you for all your help !!"
We responded:
"Thank you, Monte, for sharing your positive experience with us. We're delighted to hear that our team has been helpful and professional in assisting you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Profile photo of Myron Monceaux

Myron Monceaux

August 28, 2025

5  out of  5
rating by Myron Monceaux
"We’ve been with Matt’s office for a couple of years now and have been very satisfied. Everyone is always so nice and helpful, especially Allison!!"
We responded:
"Thank you, Myron, for sharing your experience with our office. It's wonderful to hear that you've been satisfied with our service over the years. We're glad to know that Allison and the rest of the team have been helpful and welcoming. Your feedback is greatly appreciated, and we're committed to continuing to provide you with excellent service."
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Darrell Miller

August 28, 2025

5  out of  5
rating by Darrell Miller
"Great folks to do business with!"
We responded:
"Thank you, Darrell, for your kind words and the excellent rating. It's wonderful to hear that you had a positive experience with us. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your auto insurance needs."
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Kadie Vanderford

June 18, 2025

5  out of  5
rating by Kadie Vanderford
"Literally every single person at this office are so amazing and awesome. This is not just a paycheck these people truly care. Highly recommend Matt Pitts State Farm & every single member of the staff there!"
We responded:
"Thank you so much for your kind words and recommendation, Kadie. It's wonderful to hear that you had such a positive experience with our team. We truly care about providing the best service possible, and your feedback means a lot to us. If there's anything else we can do for you, please let us know."
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Sandra Mathis

June 11, 2025

5  out of  5
rating by Sandra Mathis
"Matt is very professional & knowledgeable. He made it very easy for me to sign up with him. He explained all the questions I had. Thank you Matt!"
We responded:
"Thank you, Sandra, for sharing your positive experience. It's great to hear that the team was able to assist you effectively and answer all your questions. Your feedback is greatly appreciated, and we're glad to have you with us."