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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Earnestine Chambers

August 15, 2026

5  out of  5
rating by Earnestine Chambers
"I receive prompt professional service. My concerns were addressed and resolved. I have been with State Farm Insurance for over 40 years and I recommend this agency for your auto insurance need."
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Josh Hattenstein

August 10, 2026

5  out of  5
rating by Josh Hattenstein
"Angel is always very helpful and quick to assist me with anything I need. Everything I’ve needed help with she’s always quick to get it taken care of. I would recommend her to anyone."
We responded:
"Thank you, Josh, for sharing your positive experience. It's great to hear that Angel has been helpful and quick to assist with your needs. Your feedback is greatly appreciated, and we're glad to know you're satisfied with our service. If there's anything else you need, feel free to reach out."
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Sean Klahn

August 6, 2026

5  out of  5
rating by Sean Klahn
"Angel is a person force at the Brandon Office of Matt Pitt…I’m not sure he really exists. However, Angel has helped me with every issue and question I have had. I would be with another agent if it were not for her. Amanda was not efficient and worked from home a lot. Not sure of the leadership Matt provides his team, but if you need Help Angel is it.

Sincerely,
Sean K"
We responded:
"Thank you, Sean, for sharing your experience with us. It's wonderful to hear how Angel has been instrumental in addressing your concerns and questions. We strive to provide exceptional service, and Angel's dedication is a testament to that commitment. Your feedback is invaluable and helps us continue to improve. If there's anything else we can assist you with, please feel free to reach out."
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Robby Costello

August 4, 2026

5  out of  5
rating by Robby Costello
"Excellent people to do business with."
We responded:
"Thank you, Robby, for your fantastic review! We're delighted to hear that you had a positive experience with our team. Providing excellent service is our top priority, and it's great to know we met your expectations. If you have any questions or need further assistance with your auto insurance, feel free to reach out. Your feedback is greatly appreciated!"
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Sharon Jones

July 30, 2026

5  out of  5
rating by Sharon Jones
"Mrs. Angel at State Farm was absolutely amazing! She was very patient, kind, and took the time to explain everything clearly so I could understand my options. She made the whole process smooth and stress-free. It’s not often you come across someone who truly cares about helping their customers, but she definitely does. I truly appreciate her professionalism and support. Thank you so much for your excellent service!"
We responded:
"Thank you, Sharon, for sharing your wonderful experience with Mrs. Angel at Matt Pitts - State Farm Insurance Agent. We're delighted to hear that her patience, kindness, and clear explanations made your process smooth and stress-free. It's our priority to ensure our customers feel supported and informed, and your feedback reaffirms the dedication we strive for every day. We appreciate your kind words and your trust in our services."
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joni strachan

July 29, 2026

5  out of  5
rating by joni strachan
"Friendly service, Ms. Sarah answered all my questions. She also told me areas where my coverage was lacking, allowing me to chose improved coverage"
We responded:
"Thank you for sharing your positive experience with us. It's wonderful to hear that Ms. Sarah was able to assist you effectively and provide valuable insights into your coverage options. We strive to offer friendly and informative service to all our customers, ensuring they have the best possible coverage. Your feedback is greatly appreciated and helps us continue to improve our services."
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Robin Brumfield

July 23, 2026

5  out of  5
rating by Robin Brumfield
"Sarah was very helpful in settling my claim!"
We responded:
"Thank you, Robin, for sharing your positive experience. It's wonderful to hear that Sarah was able to assist you effectively with your claim. Your feedback is greatly appreciated and will be shared with the team. We're here to help whenever you need us."
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born southern

July 21, 2026

5  out of  5
rating by born southern
"Rv, 2 autos and my home. They cover everything. They are always ready to answer my questions and make me feel like I am their favorite. Love these folks"
We responded:
"Thank you for the great review. We are so happy to help you with all your Insurance needs."
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Tina Woodard

July 13, 2026

5  out of  5
rating by Tina Woodard
"Sara is kind and very helpful with my auto needs."
We responded:
"Thank you, Tina, for sharing your positive experience with Sara. It's wonderful to hear that she has been kind and helpful with your auto insurance needs. Your feedback is greatly appreciated and will be shared with Sara and the team. We're here to assist you whenever you need us."
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Lisa Brown

July 3, 2026

5  out of  5
rating by Lisa Brown
"Angel with Matt Pitts is extremely helpful and kind. They helped me work through arranging my policies and gave tips on discounts."
We responded:
"Thank you, Lisa, for sharing your experience with Angel. It's wonderful to hear that they were able to assist you effectively with your policies and provide valuable tips on discounts. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Amanda Bulman

July 1, 2026

5  out of  5
rating by Amanda Bulman
"I called to get a quote on car and renters insurance. Amanda was so helpful and explained everything as she was doing it. I got the price and due date I was looking for without the hassle I kept getting from Progressive! Thanks, Amanda, for making this process so easy and hassle free! Looking forward to having State Farm as my insurance company!"
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Amanda was able to assist you effectively and make the process smooth. We're delighted to have you with us and are committed to providing you with excellent service. Looking forward to being your insurance provider!"
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Jeanette Reach

May 8, 2026

5  out of  5
rating by Jeanette Reach
"Amanda was super great and sweet. Thank goodness. Not literally but I was crying over my policy with progressive and I was with them for 12 years."
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Amanda was able to assist you during a challenging time. We truly appreciate your trust in us and are glad to have been able to provide the support you needed. Your feedback means a lot, and we're here to help whenever you need us."
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Tracy Rincon

April 30, 2026

5  out of  5
rating by Tracy Rincon
"Amanda was wonderful in helping me with my insurance. I would highly recommend. They have always been there when I needed them if anyone needs insurance and want amazing friendly people that will be there with anything you need they are who you want."
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Tyra Franklin

April 28, 2026

5  out of  5
rating by Tyra Franklin
"The office has been extremely helpful with my most recent policy review, huge thanks to Allison for her prompt response and aiding in updating policy logistics."
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that Allison was able to assist you effectively with your policy review. We appreciate your feedback and are glad to know our team could meet your needs. Your satisfaction is important to us, and we're here to help whenever you need."
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G G

April 13, 2026

5  out of  5
rating by G G
"The Matt Pitts team is friendly, responsive, professional, and knowledgeable!!! ...can't imagine insuring with anyone else."
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that you find our team friendly, responsive, professional, and knowledgeable. It's great to know that you can't imagine insuring with anyone else. We truly appreciate your trust and support."
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D. Norwood

March 20, 2026

5  out of  5
rating by D. Norwood
"I called to get a quote and Mandi helped me without hesitation. She emailed me several to choose from and answered all my questions and concerns. Im satisfied with the policy I chose and grateful for the customer service I received."
We responded:
"Thank you, D. Norwood, for sharing your experience. It's wonderful to hear that Mandi was able to assist you promptly and provide the information you needed. We're glad you're satisfied with your policy choice and appreciate your kind words about our customer service. Your feedback is invaluable to us."
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Corey Langley

March 18, 2026

5  out of  5
rating by Corey Langley
"Sara is awesome! She very quick on getting you what you need and taking the extra time to ensure shes giving you the most accurate quote on your insurance needs. She is very professional and I look forward to speaking with her again. Thank you Sara!"
We responded:
"Thank you, Corey, for sharing your experience with Sara. It's great to hear that she was quick and thorough in providing you with an accurate quote. Your feedback is appreciated, and we're glad to know you're looking forward to future interactions."
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Jasmine Davis

March 18, 2026

5  out of  5
rating by Jasmine Davis
"I truly enjoy working with my State Farm team. They make you feel like family, and their genuine care means a lot to me. I've been a client for many years, and State Farm will always be my choice for myself and my family. A big thank you to Angel and Sara—you both are exceptional!"
We responded:
"Thank you so much, Jasmine, for sharing your wonderful experience with us. It's fantastic to hear that you feel like part of the family and that our team's genuine care has made a positive impact. Angel and Sara will be delighted to know they've been exceptional in assisting you. We're grateful for your loyalty over the years and are honored to be your choice for auto insurance."
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Mary Lirette

March 14, 2026

5  out of  5
rating by Mary Lirette
"Allison is wonderful and very helpful at assisting me with my auto insurance needs!"
We responded:
"Thank you, Mary, for sharing your experience with us. It's great to hear that Allison was able to assist you so effectively with your auto insurance needs. Your feedback is truly appreciated, and we're glad to have you as a valued customer."
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Keith Smith

March 13, 2026

3  out of  5
rating by Keith Smith
"I have been with State Farm for 55 years. Matt is my third agent. His staff are great professionals, especially Allison who puts a genuine personal touch to everything she does and treats you like every customer desires to be treated. I would recommend Matt and his team to anyone."
We responded:
"Thank you for sharing your feedback and for being a loyal State Farm customer for 55 years. It's wonderful to hear that you've had positive experiences with our team, especially with Allison's personal touch. We appreciate your recommendation and are committed to continuously improving our services to better meet your needs. If there's anything specific we can do to enhance your experience, please let us know. Your input is invaluable to us."
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Toni Kersh

March 6, 2026

5  out of  5
rating by Toni Kersh
"The staff stayed on top of things calling and texting to ensure a smooth process."
We responded:
"Thank you, Toni, for sharing your experience. It's great to hear that our team's efforts in keeping communication clear and consistent made the process smooth for you. Your feedback is truly appreciated and motivates us to continue providing excellent service."
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John Watts

March 5, 2026

5  out of  5
rating by John Watts
"Sara is the best. Awesome service. Tons of help and questions answered. Veteran owned."
We responded:
"Thank you, John, for sharing your positive experience with Sara. It's wonderful to hear that she provided you with excellent service and was able to assist with all your questions. We truly appreciate your support and recognition of our veteran-owned business. Your feedback means a lot to us."
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pj thompson

March 2, 2026

5  out of  5
rating by pj thompson
"I've been impressed by their personable and prompt attention to our insurance needs. Their support and attention to detail is commendable. Their agents have been very patient when I've had numerous questions. They have always been very responsive when I've had a claim."
We responded:
"PJ. Thank you for taking the time to share your experience with our team. It is a pleasure to work with you and assist you with all your Insurance needs."
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Carl Bain

March 2, 2026

5  out of  5
rating by Carl Bain
"Sara Ballard is a pleasure to work with!"
We responded:
"Thank you, Carl, for sharing your positive experience with Sara Ballard. It's wonderful to hear that she has made working with us a pleasure. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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William Dillon

February 19, 2026

5  out of  5
rating by William Dillon
"Everyone at the office is great!! They are willing to go out of their way to help you out"
We responded:
"Thank you for your kind words, William! We're thrilled to hear that our team went above and beyond to assist you. We appreciate your feedback and look forward to continuing to provide excellent service."