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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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born southern

July 15, 2024

5  out of  5 rating by born southern
"I have been so pleased with this office. They cover everything I own. Great to work with and answer all my crazy questions"
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Rebecca Romine

July 15, 2024

5  out of  5 rating by Rebecca Romine
"I’ve been a customer for over two years. I’ve worked with both Angel and Jenn, and both have made my insurance processes easy to understand and complete. When I swapped to State Farm, I saved over $90 a month on my auto insurance. I just bought a new car and Jenn helped me remove my old car and add my new one with no hassle at all."
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Jessie Buchanan

July 12, 2024

5  out of  5 rating by Jessie Buchanan
"Great service. Called her at 9a on a Friday and had quotes by 9:15. 10/10 recommend"
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Charles Holden

July 11, 2024

5  out of  5 rating by Charles Holden
"I recently had to file a claim with State Farm, and I am extremely satisfied with the service I received. From the moment I contacted them, their team was professional, courteous, and efficient. They guided me through the entire process, ensuring I understood each step and what to expect. Sara and her team professional and courteous. Thank you for all your help!"
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Tamoria Nichols

June 27, 2024

5  out of  5 rating by Tamoria Nichols
"Was very kind and friendly. And not only that made sure all my concerns were answered"
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William Dillon

June 24, 2024

5  out of  5 rating by William Dillon
"Everyone at the office is great!! They are willing to go out of their way to help you out"
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Blink Investigations

June 20, 2024

5  out of  5 rating by Blink Investigations
"Sara was absolutely great and very pleasant."
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mike evans

June 19, 2024

5  out of  5 rating by mike evans
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Shawn Nunnery

May 31, 2024

5  out of  5 rating by Shawn Nunnery
"Matt pitts agency is the best! The customer service is the best really awesome people to help suit your needs! I have dealt with some of matt pitts, workers for years and years now. They never fail to help!"
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Rebecca Phillips

May 9, 2024

5  out of  5 rating by Rebecca Phillips
"State Farm was great in assisting us with our accident. I was very pleased with the service received from State Farm. They helped us go through the process with no issues."
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Daniel Teeter

May 7, 2024

5  out of  5 rating by Daniel Teeter
"Great help and service"
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Raquel Barrett

May 4, 2024

5  out of  5 rating by Raquel Barrett
"I love Matt Pitts and the State Farm team. Always a pleasant experience with great customer service. Glad to be apart of the state farm community. ✌🏽"
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Child of God

April 15, 2024

3  out of  5 rating by Child of God
"I absolutely love y'all. Thank you for your help."
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Chance Keenan

April 9, 2024

4  out of  5 rating by Chance Keenan
"I had the pleasure of working with Jen on a referral. She was very polite and available and did everything in her power to secure the best rate for me. State Farm was able to beat my previous monthly premium by about $60 a month. I am thrilled!"
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Victoria Monnin

March 11, 2024

5  out of  5 rating by Victoria Monnin
"I had been looking for cheaper auto insurance and was recommended State Farm. The price was much cheaper than my current coverage but I still dropped pretty much all of my coverages down to make it even cheaper. Then I got a call from Matt and he was able to give me a much better coverage plan for only 10 more than the plan I had come up with. He helped me get as many discounts as possible and was really dedicated to helping me as much as possible. It’s obvious that he actually cares about his clients and that was so nice to find. I feel totally taken care of when it comes to my auto insurance!!"
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Courtney Tolliver

January 26, 2024

5  out of  5 rating by Courtney Tolliver
"My family and I have been with State Farm insurance for many many years. The State Farm family will go above and beyond for their clients to ensure they are properly taken care of. Sara Ballard is definitely a driving force behind the Matt Pitts agency. She will work tirelessly with you and will be transparent in all ways possible. The entire team is just downright awesome. I wish I could give more than 5 stars but that is the max amount allowed. You cannot go wrong with State Farm, especially this agency. I promise you will not be let down. Diligent, hardworking, great attitude and they handle their business with extreme professionalism. Like the commercial says, “Like a good neighbor, State Farm is there.”"
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Pam Parker

January 10, 2024

5  out of  5 rating by Pam Parker
"My other insurance company just quit servicing this area for my homeowners insurance. I called and got it added to my car insurance and it was a very easy and friendly process. The price was an added bonus. Thanks"
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Tyra Franklin

January 9, 2024

5  out of  5 rating by Tyra Franklin
"The office has been extremely helpful with my most recent claim, huge thanks to Sara for her prompt response and aiding in updating policy logistics."
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Marie Lowry

December 15, 2023

5  out of  5 rating by Marie Lowry
"I have always had a pleasant experience with this office. Sara and Angel are very knowledgeable of the insurance products and processes. They have always been very kind and helpful, as well as professional. I am happy to be affiliated with this office."
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Frankie Hughes

November 29, 2023

5  out of  5 rating by Frankie Hughes
"They where very polite and helpful"
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Kim Mitchell

November 29, 2023

5  out of  5 rating by Kim Mitchell
"Working with Dylan getting insurance for my house and vehicles was an ease. He was very nice and knowledgeable. Thank you, Dylan!"
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Tracy Rincon

November 20, 2023

5  out of  5 rating by Tracy Rincon
"Dylan was super helpful and answered all my questions."
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Leslie Rivers

November 15, 2023

5  out of  5 rating by Leslie Rivers
"Always answers the phone and has answers to my questions."
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Ismael Barragan

November 15, 2023

5  out of  5 rating by Ismael Barragan
"I have a good experience...Sara was very helpful, kind and professional answer all my questions. Very pleased"
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pj thompson

November 14, 2023

5  out of  5 rating by pj thompson
"I've been impressed by their personable and prompt attention to our insurance needs. Their support and attention to detail is commendable"